Transforming information system design: enabling users to design

Chapter in Making Work Visible: Ethnographically Grounded Case Studies of Work Practice

2011

Integrating local and remote worlds through channel blending

ACM Conference on Computer Supported Cooperative Work

11 February 2012

Beyond the university: teaching ethnographic methods in the corporation

Anthropology News

2008

Information use of service technicians in difficult cases

CHI 2003

5 April 2003

Power of peripheral designers: how users learn to design

DESRIST '09

7 May 2009

Teaching organizational ethnography

Proceedings of EPIC 2007

3 October 2007

Understanding and changing requirements development practices in enterprise system development

2008 Academy of Management Annual Meeting

8 August 2008