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PARC publications

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2014

A comparative usability study of two-factor authentication

Usable Security Workshop (USEC), 2014

23 February 2014

Understanding Dynamic Pricing for Parking in Los Angeles: Survey and Ethnographic Results

Human Computer Interaction International 2014

6 February 2014

2013

The Camera Doesn’t Lie: Rapid Observation to Create Better Customer Experiences

17 December 2013

In this white paper, learn:

  • How “rapid ethnography” can be effectively compressed into a relatively short period without losing impact
  • When rapid assessments are best used based on focus of inquiry, activity of interest, and findings meant to directly impact design
  • How LA Express Park utilized PARC’s REACT+ and, as a result, discovered new technology innovation opportunities and how to drive better dynamic parking CX

Download the white paper today to learn how your organization can uncover the “hidden obvious” for market-defining potential.

 

 

 

other publications

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2013

Effects of Fear appeals and point of reference on the persuasiveness of IT security communications

Honglu Du, Heng Xu, Mary Beth Rosson, John M. Carroll
2013 IEEE International Conference on Intelligence and Security Informatics (ISI)

2012

2011

2010

Increasing Students' In-Class Engagement through Public Commenting

IEEE International Conference on Advanced Learning Technologies

2010

2009

2006

Research on IT Outsourcing Based on IT Systems Management

ACM International Conference on E-Commerce

2006

 

 

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