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PEOPLE:

 

Norihisa Awamura
  • Ethnographer, trainer, and facilitator at PARC's Tokyo, Japan office
  • Innovation project experience in various fields including construction, project management in an IT company, and everyday life of consumers
  • Delivers PARC's innovation training

 

Cristina Gaitán
  • User Experience and Environmental Designer, Researcher
  • engage clients in design and innovation methodologies to solve technological and business service problems
  • design products, services, information graphics, and environments to create roadmaps for future technologies, technological experiences and holistic brand experiences
  • MFA, Interaction Design, California College of the Arts; BS, Architectural Design, University of Virginia
 

 

James Glasnapp
  • evaluation, planning, behavioral theory, modeling, requirement analysis, competency transfer, advertising, and public health
  • ethnography for transportation, healthcare, distributed workplaces, human-display interaction
  • Ph.D. and masters, University of California, Berkeley; Masters Certfication, Academy of Intuition Medicine

 

 

Luke Plurkowski
  • social "interaction analyst"
  • wide-ranging expertise in sociology, ethnomethodology, conversation analysis, ethnography, video analysis
  • improving human-robot interactional capabilities
  • delivering ethnography how-to training

 

Frances Yan
  • product development; human-centered design and engineering
  • user experience designer and innovation consultant
  • M.A./M.Sc. Innovation Design Engineering, Royal College of Art and Imperial College London; B.S. Mechanical Engineering, University of California, Berkeley