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PEOPLE:

 

Victoria Bellotti
  • socio-technical and interaction research
  • new technology opportunity discovery
  • personal information management, task management; user-centered design of context- and activity-aware computing systems

 

Patrick Cook

 

 

  • directs PARC Ethnography Services
  • manages delivery of service engagements to key customers
  • opportunity discovery, business practice transformation, training and competency transfer
  • expert on global SMB technology markets

 

 

 

Honglu Du
  • human-computer interaction 
  • computer-supported communication, collaboration, learning
  • social needs through computing applications
  • Ph.D., Human Computer Interaction, Penn State; B.S., Management Information System, Renmin University of China

 

James Glasnapp
  • evaluation, planning, behavioral theory, modeling, requirement analysis, competency transfer, advertising, and public health
  • ethnography for healthcare, distributed workplaces, human-display interaction
  • Ph.D., University of California, Berkeley

 

 

Nozomi Ikeya
  • capture and practical management of knowledge -- how knowledge is shared, acquired, transferred, and used as part of activities
  • ethnographic studies of work practice in various professional work settings, including emergency medical practice and system engineers' project management
  • Ph.D., Sociology, University of Manchester

 

Ellen Isaacs
  • user experience designer, studies the use of technology in real-world contexts, specializes in using highly iterative design techniques
  • tools that support lightweight communication and collaboration, mobile systems, and use of multimedia
  • co-authored "Designing from Both Sides of the Screen"
  • Ph.D., cognitive psychology, Stanford University

 

Mike Kuniavsky
  • user experience designer, researcher, and author 
  • with more than 20 years experience, designs products, business processes, and services at the leading edge of technological change
  • Co-founder of ThingM and Adaptive Path
  • Dual major B.S./B.A. in Computer Science and Film/Video Studies from the University of Michigan

 

Teresa Lunt
Teresa Lunt
Vice President, Computing Science Laboratory

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  • directs wide range of research activities including content-centric networking, ethnography, and ubiquitous computing
  • was an Assistant Director and Program Manager in DARPA's Information Technology Office; led teams at SRI International
  • M.A., Applied Mathematics, Indiana University, A.B., Geophysics, Princeton University

 

Aki Ohashi
Aki Ohashi
Director of Business Development

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  • business development for Japanese market; ethnographic services
  • Partner with the Venture Capital Investment Division of ngi group, inc. (formerly Netage, Inc.) in Japan
  • COO of Tilefile, KK
  • management and IT consulting at L.E.K. Consulting and Cognizant Technology Solutions
  • MBA, Carnegie Mellon University

 

Luke Plurkowski
  • social "interaction analyst"
  • wide-ranging expertise in sociology, ethnomethodology, conversation analysis, ethnography, video analysis
  • improving human-robot interactional capabilities
  • delivering ethnography how-to training

 

Makio Sasa
  • leads PARC’s Innovation Services and ethnography business in Japan
  • more than 20 years of business experience in design consulting, industrial and interface design, and consumer research including, usability testing and ethnographic studies
  • Bachelor of Engineering in Industrial Design and Ph.D. in Engineering from Chiba University, Chiba.

 

Makiko Taniguchi

 

  •  anthropologist focused on understanding user/ consumer needs and behaviors
  • specializes in innovation and emerging markets, China
  • worked at IDEO's Shangai office
  • Ph.D., B.A., Social Anthropology, London University
  • fluent Japanese, Mandarin, English

 

 

 

Erik Vinkhuyzen
  • video-based ethnographic studies in great variety of settings
  • focuses on ways participants sequentially and multimodally organize their actions
  • Ph.D. from the University of Zurich in Switzerland

 

Yutaka Yamauchi
  • work practices and learning in the workplace
  • understanding and transforming practices of designing new technological artifacts; producing technological innovations
  • Ph.D., UCLA Anderson School of Management; Master's in Computer Science, Kyoto University