Web Browsers:
The Road Ahead
Jakob Nielsen's Alertbox,
September 15, 2003
"A recent study at
the Palo Alto Research Center found that adding
this latter feature almost doubles users'
performance: locating products on the Xerox
website too 3.5 minutes with plain browsing,
3.0 minutes with regular search, and 1.6 minutes
when links were highlighted with search relevance
in an experimental ScentTrails interface."
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