home › event - designing a cross-channel information management tool: for workers in enterprise task forces

EVENT:

Designing a cross-channel information management tool: for workers in enterprise task forces
Conferences & Talks

Advanced Visual Interfaces 2010

25 May 2010 - 29 May 2010
Rome, Italy

 

description

This paper presents the design process of a cross-channel information management tool for busy professionals in enterprise task forces of a large IT services enterprise. We conducted three rounds of investigation: we characterized their work practices and needs; we analyzed key requirements for a content management tool and used paper prototypes to specify an initial set of these requirements; then we developed a software prototype which was evaluated by the professionals in the field. This design research was aimed at studying and supporting the information management needs of the knowledge workers who participate in multiple ad-hoc task forces. Our professionals’ task forces performed projects such as creating strategic business alliances or writing large business proposals. We found that they faced the challenge of managing large amounts of content and multiple information channels. We designed and evaluated an information management tool that addresses this challenge.

 

upcoming events   view all 

The Cutting Edge of Artificial Intelligence
Tolga Kurtoglu, Margareta Ackerman, Andra Keay, Piero Scaruffi, Allen Saakyan
22 February 2018 | George E. Pake Auditorium, PARC
PARC Forum  

Printed Electronics: From Vision to Disruption
Markus Larsson
13 March 2018 | Munich, Germany
Conferences & Talks  

The Ghost in the Smart Machine (Panel)
Tolga Kurtoglu, Panelist
22 March 2018 | Chicago, IL
Conferences & Talks  

Robots, AI and the Future of Work (Plenary Session)
Tolga Kurtoglu
17 April 2018 | Miami, FL
Conferences & Talks  

Bringing Reliable (and Transparent) AI to Business (Keynote)
Tolga Kurtoglu, Keynote Speaker
26 April 2018 | Seattle, WA
Conferences & Talks