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EVENT:

Best Practices in Information and Analytics
Conferences & Talks

8 March 2011
Palo Alto, California, USA
this event is closed to the public

 

description

Panel discussion on Managing Service Operations for Complex Products with High Up-Time Requirements:

Best Practices in Information and Analytics Performance Data: Measuring more, in greater detail and higher frequencies, and accessing the data in real time - Turning data into better decisions and outcomes


Discussion leaders:
Jerry Hill, Industry Managing Partner and Tom Stierle, Vice President of Customer Service Operations, Teradata; Richard Hayden, President, FLYHT; and Ajay Raghavan, Research Scientist, PARC and Project Manager, Xerox/ACS Transportation Fleet Management Research

(This is an invitee only, closed-door panel discussion organized by business school professors at Ohio State/Stanford Universities with various non-competing companies.)