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Exceeding Expectations: Using Human-Centered Analytics to Transform the Customer Experience
Conferences & Talks

Retail’s Big Show

19 January 2016
Jacob K. Javits Convention Center, New York, New York



In retail, the customer experience is everything. But how do you stay ahead of the ever-changing demands and expectations of the modern shopper? Stephen Hoover, CEO of the PARC, a Xerox company, will discuss the latest trends and technology driving consumer behavior understanding and personalized customer experiences.