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PARC and Intelligent Product Solutions Form Strategic Partnership to Provide Innovation and Product Development
Intelligent Product Solutions Launches Entervise, a Breakthrough Hands-free Mobile Computing Solution for Remote Experts and Field Technicians; Areva and Matrix Controls First Entervise Field Customers

22 October 2012

Palo Alto, CA and Ronkonkoma, NY -- PARC, a Xerox company, and Intelligent Product Solutions (IPS) today announced the launch of the IPS Entervise™ solution for the Motorola Solutions HC1 headset computer. Entervise, a voice-driven, hands-free remote field service solution, is fully integrated with Motorola’s HC1 headset computer. It brings to professional markets revolutionary capabilities from augmented reality technologies that were previously only in the imagination of science fiction writers and directors such as captured in the short story and movie “Minority Report.”

Entervise provides field technicians with a completely hands-free, voice-driven mobile computing environment, allowing them to keep both hands on task when performing important procedures. The system enables real-time voice and video communication and collaboration between field service technicians and remote experts anywhere in the world. Using the Entervise web client, a remote expert can see into the technician’s field of view through the HC1’s integrated camera and provide voice and chalk-talk overlays into the scene of the field technician to assist him or her with a procedure or task.

The Entervise mobile client running on the Motorola HC1 headset allows developers to create customizable menus specific to their own business processes, making them available for use by field technicians. In addition to real-time remote expert access, the field technician can also interact hands-free with stored procedures, documents, and service applications using voice or gesture command inputs.

Initial Entervise users will include Areva, a nuclear power plant management services firm, and Matrix Controls, an engineering and systems development company that services the food processing and textile industries.

In addition to field technicians, emergency medical technicians (EMTs), combat medics, law enforcement officers, firefighters, and other field personnel can greatly benefit from Entervise. For example, an EMT might encounter something she’s never seen before. With Entervise, she can put on the headset, connect to an ER doctor, and walk through a specific problem while they both experience the same real-time visual representation of the scene. Imagine this with specific surgeries, where multiple experts around the world could provide input while one doctor performs the procedure. Following either a medical procedure or a field service session, the Entervise user can use the Procedure Creator feature to document the event and save it for future reference.

Innovative application development collaboration fostered by Motorola Solutions among PARC and IPS helped make Entervise possible and will revolutionize the way people naturally interface with computers and intuitively interact with virtually augmented and highly personalized content. PARC provides the core augmented reality technology embedded in the back-end server software, which runs the communications, compression, security, and algorithms needed to send, receive, and annotate audio, video, text, and voice in real time. IPS brought its hardware design expertise to the Motorola HC1 headset computer and its experience in software application and user interface (UI) and user experience (UX) development to the collaboration.

SUPPORTING QUOTES

Stephen Hoover, CEO, PARC
“This project is incredibly exciting as we bring technologies from augmented reality - previously the stuff of science fiction - to commercial enterprises to solve real business problems and to help keep people safer and healthier. In addition, it truly exemplifies the value that open innovation business models can create. In IPS and Motorola Solutions, we found the perfect partners to work with who share similar ideas on how to turn great ideas into great products. Entervise represents an ‘invention with impact,’ and we believe this product will change the way people work, both now and into the future. Collaborating with IPS continues to be a pleasure, and we look forward to partnering with them on many more ideas in the near future.”

Mitch Maiman, CEO, Intelligent Product Solutions
“Our partnership with PARC proves once again that great products result from successful collaborations. When everyone brings their individual technical strengths to the table, rolls up their sleeves and relentlessly strives for the optimal user experience, breakthrough solutions such as Entervise are the result. It’s a story about groundbreaking product opportunities, which emerge and are realized when seasoned, creative talent joins forces. The results are definitely greater than the sum of the parts.”

About IPS
Intelligent Product Solutions (IPS) is an industrial design and engineering firm specializing in product design and software development for enterprise, including the mobile computing and wireless communications industries. Our unique process enables us to engage with you at any step in the product development process and to remain at your service for as long as your needs dictate. Our clients include L3 and Pepsico.

About PARC
PARC, a Xerox company, is in the Business of Breakthroughs®. Practicing open innovation, we provide custom R&D services, technology, expertise, best practices, and intellectual property to Fortune 500 and Global 1000 companies, startups, and government agencies and partners. We create new business options, accelerate time to market, augment internal capabilities, and reduce risk for our clients. Since its inception, PARC has pioneered many technology platforms – from the Ethernet and laser printing to the GUI and ubiquitous computing – and has enabled the creation of many industries. Incorporated as an independent, wholly owned subsidiary of Xerox in 2002, PARC today continues the research that enables breakthroughs for our clients' businesses.

MOTOROLA, MOTO, MOTOROLA SOLUTIONS and the Stylized M Logo are trademarks or registered trademarks of Motorola Trademark Holdings, LLC and are used under license.

 

PR contact

Kelly Brieger
KBPR for PARC, a Xerox company
650-704-1748
kelly@kbpr.net