Informing the design of an information management system with iterative fieldwork
We report on the design process of a personal information management system, Raton Laveur, and how it was influenced by an intimate relationship between iterative fieldwork and design thinking. Initially, the system was conceived as a paper-based UI to calendar, contacts, to-dos and notes. As the fieldwork progressed, our understanding of peoples practices and the constraints of their office infrastructures radically shifted our design goals away from paper-based interaction to embedded interaction with our system. By this we mean embedding information management functionality in an existing application such as email
Bellotti, V. ; Smith, I . Informing the design of an information management system with iterative fieldwork. DIS2000: Designing Interactive Systems; 2000 August 17-19; New York, NY. NY: ACM; 2000; 227-237.