Email as personal information management

• Communications of the ACM

Email's conduit function means the inbox, folders, search, and sort are used to support core PIM functions of task management, personal archiving, and contact management.

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citation

Whittaker, S.; Bellotti, V. ; Gwizdka, J. Email as personal information management. Communications of the ACM. 2006 January; 49 (1): 68-73.