Collective intelligence in organizations: toward a research agenda

TECHNICAL PUBLICATIONS:

Collective intelligence in organizations: toward a research agenda

CSCW 2010

A new generation of Web tools is penetrating into organizations after their successful adoption within the consumer domain (e.g., social networking; sharing of photos, videos, tags, or bookmarks; wiki-based editing). These tools and the collaborative processes that they support on the large scale are often referred to as Collective Intelligence (CI). The workshop discusses CI tools for collaboration in work-related settings, especially for task forces now increasingly common in industry or government. The aims are refining the problem, summarizing pioneer work on CI, and ultimately develop a research agenda on the problem of supporting CI among workers in organizations. CI studies, tools, and new research methods for studying CI are discussed.

download PDF (35K)

citation

Convertino, G.; Grasso, A.; DiMicco, J. M.; De Michelis, G.; Chi, E. H. Collective intelligence in organizations: toward a research agenda. ACM Conference on Computer-Supported Cooperative Work (CSCW 2010); 2010 February 6-10; Savannah, GA. NY: ACM; 2010; 613-614.