Powers of 10: modeling complex information-seeking systems at multiple scales
New models of information-seeking support systems offer two advantages: they move us from prescientific conceptual frameworks about information seeking to more rigorous scientific theories and predictive models while, at the same time, expanding the kinds of things we study and develop.
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Pirolli, P. L. Powers of 10: modeling complex information-seeking systems at multiple scales. Computer Magazine. 2009 March; 42 (3): 33-40.
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