The implications of interactional ‘repair’ for human-robot interaction design

• Fifth International Workshop on Human Aspects in Ambient Intelligence (HAI '11)

This paper recaps a recent study in the organization of interactive practices utilized by humans in card-game activities for the purposes of informing the design of human-robot interaction with autonomous social robotic systems. The research utilized an applied Conversation Analytic (CA) approach to focus on the practices by which humans identified and dealt with interactional trouble within the game activity itself, avoiding breakdown of the interactional encounter. We conclude this paper with a brief discussion of the technical implications for future design of autonomous social robots.

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Plurkowski, L.; Chu, M.; Vinkhuyzen, E. The implications of interactional ‘repair’ for human-robot interaction design. Fifth International Workshop on Human Aspects in Ambient Intelligence (HAI 2011) in Proceedings of the Web Intelligence and Intelligent Agent Technology Conference (WI-IAT); 2011 August 22-27; Lyon, France. Los Alamitos, CA: IEEE Computer Society; 2011; 3, article 6040806: 61-65.

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