To better serve customers, reduce training costs, and increase revenue, a Fortune 500 company wanted to consolidate its fragmented call-center operations to provide a single face to customers.
The U.S. Army had achieved the ability to detect bioagents in lab fluids -- but doing so in dispersed water samples in the field involved greater challenges.
Sony wanted to explore how people use technology to connect and share experiences and what this could mean for future consumer products and experiences.
Motorola wanted to investigate sharing practices among family and friends, so it could develop personalized communications applications that helped people maintain and enhance their social bonds.
PARC, together with Triton Systems and PV Scientific, is developing a flexible solar blanket based on micro-optic solar concentrators and high efficiency III-V solar cells. This combination offers the best possible tradeoff among cost, weight, flexibility and efficiency.
a visualization tool for providing social transparency and dynamics for Wikipedia