Designing Responsive Software Despite Performance Limitations

Many of today's interactive software products and services are not responsive enough. Responsiveness is one of the most important factors in determining customer satisfaction of software and on-line services, but it is often slighted by developers. Jeff will distinguish responsiveness from performance and explain why that performance need not limit responsiveness. He'll explain that the user/computer interface is a real-time interface which must satisfy time constraints to be perceived as responsive. Jeff will present techniques for improving responsiveness despite limited or fluctuating processing resources, and examples of responsive and unresponsive systems.