Exceeding Expectations: Using Human-Centered Analytics to Transform the Customer Experience

Details

Event

Jacob K. Javits Convention Center 2016-01-19

Speakers

Stephen Hoover
Event

Exceeding Expectations: Using Human-Centered Analytics to Transform the Customer Experience

In retail, the customer experience is everything. But how do you stay ahead of the ever-changing demands and expectations of the modern shopper? Stephen Hoover, CEO of the PARC, a Xerox company, will discuss the latest trends and technology driving consumer behavior understanding and personalized customer experiences.

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