Getting people to talk to an animal: lessons learned designing Aardvark
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Speakers
Getting people to talk to an animal: lessons learned designing Aardvark
For the past year Rob and the team at The Mechanical Zoo have been designing Aardvark, a new Social Search product primarily used through IM and Email. In this talk Rob will talk about some of the challenges faced and lessons learned during the past year of product design, including:
* heuristics for a successful conversational interface
* sensitivities to different channels (Web, IM, Email and Mobile) and unifying a multi-channel experience
* obstacles faced in introducing a new Search user experience
* the strengths and weaknesses of various research methods
* incorporating user-centered design into an agile engineering process
Additional information
Our work is centered around a series of Focus Areas that we believe are the future of science and technology.
We’re continually developing new technologies, many of which are available for Commercialization.
PARC scientists and staffers are active members and contributors to the science and technology communities.