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Momentary Lapses of Reason
25 May 2018 | NewElectronics
by Chris Edwards

The need for machine learning in systems that have to operate safely, means that researchers require a better understanding of how these technologies work and how they make mistakes.

…the University of Edinburgh [is] working with the Palo Alto Research Center (PARC) on one project under the explainable AI banner to infer models from analysis of the behavior of AI systems.


Xerox’s PARC Wants to Evolve Virtual Assistant Conversational Skills
The R&D lab is researching ways to create ongoing dialogue between human and bot
31 January 2018 | The Wall Street Journal (subscription required)
by Steven Norton

Half a century after helping revolutionize how people interact with PCs through its pioneering work in the graphical user interface, PARC is tackling the technology’s possible successor: the conversation-based interface.

The R&D lab wholly owned by Xerox Corp., in an effort to automate and improve manual workflows at the office, is researching technology that would allow human employees to have ongoing conversations with their digital counterparts.


Jeff Bezos’ Blue Origin Venture Gives Notice for Spaceship Flight Test This Week
10 December 2017 | GeekWire
by Alan Boyle

Blue Origin, the space venture founded by Amazon billionaire Jeff Bezos, has alerted the Federal Aviation Administration that it’s planning to put a brand-new New Shepard rocket ship through an uncrewed flight test at its West Texas spaceport this week.

All of Blue Origin’s test launches to date have been uncrewed, but the more recent tests have carried suborbital science payloads. Last week, Blue Origin and Xerox’s PARC lab announced a partnership to accelerate research and development in space.


Starting the Conversation: PARC’s Interactive Dialogue Systems Enable Organizations to Work Smarter and Communicate with Technology
27 November 2017 | HostingAdvice.com
by Laura Stamey

To hear Kyle Dent describe the explosion of voice technology over the past two years, seemingly everyone has a system controlled by speech. For instance, Amazon has Alexa, Apple has Siri, and Google has an unnamed assistant — all ready to deliver information, control your thermostat, and learn exactly what you need.

The Research Manager’s team at the Palo Alto Research Center (PARC), however, began exploring the notion of conversational interactions with technology years before with the goal of helping businesses work more efficiently.


In Offices of the Future, Everyone Will Have a Souped-up Amazon Echo-type Robot Assistant
28 September 2017 | CNBC: Make It
by Catherine Clifford

Ever have one of those days where you really wish you had a second set of hands? Or maybe an assistant?

In next generation offices, that may just be a reality, because everyone will have a robot helper, says Tolga Kurtoglu, CEO of Silicon Valley research and development company PARC.

"You can think about how we have the Amazon Echoes and Google Homes at home and interact with them. And all of that data and all of that interaction would be delivered to people in a way that those agents understand the workflow, the task, the corporation hierarchy," says Kurtoglu to Recode's Kara Swisher.


Advancing AI by Understanding How AI Systems and Humans Interact
8 August 2017 | ITPro
by Todd Weiss

Artificial intelligence as a technology is rapidly growing, but much is still being learned about how AI and autonomous systems make decisions based on the information they collect and process.

"Machine learning is becoming increasing important," said Mark Stefik, a PARC Research Fellow who runs the lab's human-machine collaboration research group. "As a consequence, if we are building systems that are autonomous, we'd like to know what decisions they will make. There is no established technique to do that today with systems that learn for themselves."


Humans and AI Will Work Together in Almost Every Job, PARC CEO Tolga Kurtoglu Says
The iconic Silicon Vally R&D firm, formerly known as Xerox PARC, is actively working on “trustable” artificial intelligence.
17 July 2017 | Recode
by Eric Johnson

Artificial intelligence is poised to continue advancing until it is “everywhere” — and before it gets there, Tolga Kurtoglu wants to make sure it’s trustworthy. “A really interesting project that we’re working on is about how to bring together these AI agents, or computational agents, and humans together, in a way that they form sort of collaborative teams, to go after tasks,” Kurtoglu said on the latest episode of Recode Decode, hosted by Kara Swisher. “And robotics is a great domain for exploring some of the ideas there.”


PARC CEO Sees Humans and AI Collaborating
17 July 2017 | AndroidHeadlines
by Daniel Fuller

Artificial Intelligence is a topic that almost always includes discussions of human jobs disappearing, but PARC CEO Tolga Kurtoglu sees humans and AI working together to tackle things that neither could do on their own. Essentially, Kurtoglu and his people want to bring AI’s intelligence, judgment and built-in ethics up to the level of being trustworthy, and close collaboration with humans is one way that the company is looking at doing so.


Xerox Forum: Connecting Your Network!
Under the “Connecting Your Network” theme, the 2017 Xerox Forum focused on business growth opportunities in today’s dynamic graphic communications market.
18 May 2017 | WhatTheyThink?
by Barb Pellow

In the opening keynote address, Xerox Chief Technology Officer Steve Hoover and PARC CEO Tolga Kurtoglu discussed how technology will open a myriad of new opportunities and markets for the printing industry.
Xerox has a number of tools and strategies in place to support its customers on this technology journey. PARC is clearly taking the digital printing market even further. Kurtoglu discussed some printing advancements that go far beyond traditional paper. He talked about functional printing advancements that bring additional functionality to what is produced. Application examples of functional printing include printed electronics and RFID.


Swinburne Partners With PARC, a Global Leader in Technology Innovation
3 May 2017 | Swinburne University of Technology

Swinburne has signed a new partnership agreement with PARC, a Xerox company, to globalise the university’s strengths in data science, data driven manufacturing systems and smart structures. 

“We’re excited to work with Swinburne to develop innovative programs in the areas that are impacting the growth of the IoT and industrial IoT,” PARC’s Director of Business Development Aki Ohashi, says.


Your Life in AI’s Hands: The Battle to Understand Deep Learning
Why we need more insight into how cutting-edge AI models work before giving them greater control over our lives
31 March 2017 | TechRepublic
by Nick Heath

Technology giants such as Google, Facebook, Microsoft and Amazon have laid out a vision of the future where AI agents will help people in their daily lives, both at work and at home: organizing our day, driving our cars, delivering our goods.

But for that future to be realized, machine learning models will need to be open to scrutiny, says Dr. Tolga Kurtoglu, CEO of PARC.  "There is a huge need in being able to meaningfully explain why a particular AI algorithm came to the conclusion it did," he said, particularly as AI increasingly interacts with consumers. "That will have a profound impact on how we think about human-computer interaction in the future.”


My Battle to Save My Dad
PARC scientist Marzieh Nabi has used the trauma of her father’s cancer to develop ground-breaking insights into comorbidity.
30 November 2016 | Xerox Agents of Change

As the daughter of a math teacher in a small Iranian town, Marzieh Nabi took an early interest in solving difficult problems. When her father developed complications from brain cancer, she put her analytical mind to work in hopes of saving his life. Today, her continuing work in this area holds great promise and is enabled by her research role at PARC, a Xerox company.


PARC Computer Scientist Hoda Eldardiry: Her Ph.D. and Her Research (video)
9 September 2016 | The Computing Research Association

The Computing Research Association (CRA) and its education committee (CRA-E) produced videos of young researchers with Ph.D.s who are now working in industry. PARC Computer Scientist Hoda Eldardiry was selected to share her thoughts about pursuing a Ph.D. in Computer Science and her research on predictive analytics, using machine learning and data mining.


Xerox Beacon Technology Brings Retail to Commuters
4 September 2016 | ReadWrite
by Cate Lawrence

The Shop and Ride beacon and app system, powered by Xerox, is promising to deliver personalized, hyperlocal, mobile offers to transit riders based on their preferences and travel patterns. 

Beacon technology placed in local bus shelters and at merchant sites communicates with the app so users are notified of existing offers in the area or at a particular store. With a single touch, riders can save a coupon to redeem it immediately or at a later time.

The app grew out of research conducted at Xerox’s storied R&D facility PARC, working in concert with other Xerox innovation efforts helping transportation customers integrate mobile technology into their offerings.


Ride More, Save More: Transit Riders in Hoboken, NJ Reap Rewards with New Digital Couponing App
Shop and Ride, Powered by Xerox: Hoboken, New Jersey is partnering with Xerox and AR James, a local transit advertising agency, to bring this new digital couponing app to mass transit riders.
10 August 2016 | Business Wire

The app grew out of research conducted at PARC, A Xerox company, working in concert with other Xerox research and development efforts helping transportation customers integrate mobile technology into their offerings. Shop and Ride joins other Xerox urban mobility projects being deployed around the world.


Using Big Healthcare Data to Accelerate Medical Discovery
CXO Insights
19 July 2016 | CIO Review
by Marzieh Nabi, PARC

"The promise of big healthcare data is set to significantly pick up the pace, kicking off a new age of intelligent medicine,” says Marzieh Nabi, PARC Research Scientist and Technical Lead.


Smart Cities Improve the Health of Their Citizens
27 June 2016 | Forbes.com
by Mike Steep and Marzieh Nabi, PARC

Smart cities hold the promise to potentially make urban areas more efficient, more secure, and even more, um, health conscious?

Of course, the ultimate goal of any smart city is to improve urban infrastructures while minimizing costs, foster innovation in different industries, and improve the quality of life for its citizens. But, can smart cities actually improve our health?


Using Big Healthcare Data to Accelerate Medical Discovery
9 May 2016 | CIO Review
by Marzieh Nabi, Research Scientist and Technical Lead, PARC

The process of medical discovery has historically been very slow and starts with a small set of observations and many pre-clinical and clinical trials on different patient population cohorts. … The promise of big healthcare data is set to significantly pick up the pace, kicking off a new age of intelligent medicine where information from different medical resources will become integrated.


Why Big Data Needs a Unified Theory of Everything
9 April 2016 | Venture Beat
by Marzieh Nabi, PARC

As I learned from my work in flight dynamics, to keep an airplane flying safely, you have to predict the likelihood of equipment failure. And today we do that by combining various data sets with real-world knowledge, such as the laws of physics.

Integrating these two sets of information — data and human knowledge — automatically is a relatively new idea and practice. It involves combining human knowledge with a multitude of data sets via data analytics and artificial intelligence to potentially answer critical questions (such as how to cure a specific type of cancer). As a systems scientist who has worked in areas such as robotics and distributed autonomous systems, I see how this integration has changed many industries. And I believe there is a lot more we can do.


Cities Create Their Own, Greener Transit Apps
In an effort to help people become less car-dependent, cities like Denver are getting directly involved in the certain of transportation apps.
8 April 2016 | GOVERNING
by Daniel C. Vock

Transportation planners in Denver face an increasingly familiar problem for booming cities in the South and West: Their surging population is straining its roads. Denver has grown nearly 40 percent since 1990, but alternative modes of transportation aren’t yet popular enough to ease traffic.

To encourage people to use different modes to navigate the Mile High City, Denver worked with Xerox to create a smartphone app that lets users evaluate all their options and compare the time it takes to use one of those options with another.


Google Maps Update is Giving Uber Competition
But in North America, it’s still just Uber
16 March 2016 | Fortune
by Kirsten Korosec

Smaller competitors to Google’s navigation app are also vying to become one-stop platforms for how people get around. Xerox, better known for making copies than cars, has developed software designed to make travel in and around Los Angeles, easier, cheaper, and faster.

Xerox’s platform powers an Android and iOS app called GoLA, which was introduced in January by the city of Los Angeles. The app includes shows users every transportation option, including local taxi cab companies, ride-hailing services Lyft and Uber, car-sharing service Zipcar, city and county mass transit, smart parking app ParkWhiz, and an online-pre-booking travel service Flitways,. It also shows users how many calories are burned using the various combinations of transportation. But unlike the new Google Maps tab, users of the Go LA app can’t compare fares between ride-sharing competitors.


L.A.’s Testing Ground for Transportation Efficiency
The city is at the forefront of the emerging concept of mobility management
16 March 2016 | Governing
by Stephen Goldsmith

Los Angeles is anticipating a big population increase, with an accompanying surge in road use and demand for transit, over the next decade. The city is responding by taking on a new posture for transportation according to Ashley Hand, transportation technology strategist fellow at the Los Angeles Department of Transportation. "We are looking to make the role of the city that of a balancer, the facilitator of transit services, that ensures there will be equitable distribution and affordable options for community members," she says. ...the city just announced a partnership with Xerox for the creation of "Go LA," an app that will collate both public and private transit options.


5 Things You Need to Know About the State of Energy Innovation
Highlights from the 2016 ARPA-E Energy Innovation Summit
15 March 2016 | City of Fremont, California
by Christina Briggs

The IoT “revolution" is making energy democracy a reality. Kicking off the Summit, Xerox CTO Dr. Sophie Vandebroek gave an impassioned speech about the importance of democratizing energy — increasing competition and providing people with greater choice for energy sources. Through its Silicon Valley research institute, PARC, Xerox is working toward commercial applications in gas monitoring systems (preventing methane leaks), sensor technologies to improve battery stability, and mobility marketplace tools.


Last Year’s Holiday Data Can Help Retailers in 2016
23 February 2016 | Total Retail
by Peter Paul, PARC Principal Scientist

Many lessons can be gleaned from analyzing data collected at the register as well as using new tools such as video analytics. Combining different types of data can provide a more holistic view of brick-and-mortar shopping, as well as offer actionable insights on how retailers can create shopping experiences that earn new customers and preserve existing ones.


3 Myths Dispelled About GPU & Machine Learning
19 November 2015 | AlwaysOn Blogs
by Rong Zhou, PARC

This article was originally featured in CIO Review.

With open-source big data frameworks such as Apache Hadoop and Spark in the spotlight, most people are probably unfamiliar with the concept of using GPUs (graphics processing units) in either big data or analytics-rich applications. 9 out of 10 cases, the acronym is mentioned in the context of display hardware, video games, or how supercomputers can be built these days. For serious IT managers or data scientists, GPUs may seem too exotic to be the hardware of choice for big data infrastructure.


Big Data
3 November 2015 | CIO Review
by Rong Zhou, PARC (contributed article)

It’s true that GPUs are not as easy to program as their CPU counterparts, due to their unconventional processor designs, says Rong Zhou, senior researcher and Manager of the High-Performance Analytics area of the Interaction and Analytics Laboratory at PARC.

At PARC, we are researching ways to automatically generate optimized GPU code from high-level specifications of the algorithm with little knowledge about the underlying hardware. Once completed, it will enable fast GPU programming and real-time big data analytics running on top of a wide array of GPUs, each of which can have different hardware characteristics such as their compute capabilities, the number of streaming multiprocessors (SMs), the number of registers per SM and etc. In the long run, we would like to support other forms of accelerator-based big data analytics besides GPU, including those based on Intel Xeon Phi coprocessors.


Dialects of the IoT
How intimately we talk to our stuff depends on what it’s done for us lately
3 November 2015 | O’Reilly Radar
by Kyle Dent, PARC

In the first post in this series, I mentioned that we’re getting used to talking to technology. We talk to our cell phones, our cars; some of us talk to our TVs, and a lot of us talk to customer support systems. The field has yet to settle into a state of equilibrium, but I thought I would take a stab at defining some categories of conversational interfaces.


We’re on the Brink of a Revolution in Crazy-Smart Digital Assistants
16 September 2015 | Wired
by David Pierce

At the time of Steve Jobs’ visit [to Xerox PARC in 1979], a separate team at PARC was working on a completely different model of human-computer interaction, today called the conversational user interface. These scientists envisioned a world, probably decades away, in which computers would be so powerful that requiring users to memorize a special set of commands or workflows for each action and device would be impractical. They imagined that we would instead work collaboratively with our computers, engaging in a running back-and-forth dialog to get things done. The interface would be ordinary human language.
... Nearly every major tech company—from Amazon to Intel to Microsoft to Google—is chasing the sort of conversational user interface that Kaplan and his colleagues at PARC imagined decades ago.


How Big Data Could Help the U.S. Predict the Next Snowden?
12 February 2014 | DefenseOne
by Patrick Tucker

"National Intelligence Director James Clapper, at Tuesday’s Senate Armed Services Committee hearing, asserted (again) that malevolent insiders with access to top secret material, like Edward Snowden, constituted a top threat to our nation’s national security. The lawmakers agreed and pressed Clapper to explain how he was changing the practices within his office and across the intelligence community to prevent another Snowden-scale data breach. One key step that Clapper outlined: our nation’s top intelligence folks will become subject to much more surveillance in the future.

Oliver Brdiczka, a researcher at PARC, and several of his colleagues have set up a number of experiments to observe potential insider threat behavior in closed online environments. In the first of these [PDF], Brdiczka looked at the massively multiplayer online game World of Warcraft. The game, which allows users to build characters, join large organizations called guilds, and go on missions and assignments, has been in the news a bit recently after the Snowden leaks revealed that the NSA had been listening in on chat room conversations between World of Warcraft players in the hopes of catching potential terrorists."


Meet the 9 startups from B2B incubator 9Mile Labs
10 September 2013 | GeekWire
by John Cook

PARC helps one of the startups featured at 9Mile Labs:

"Comr.seComr.se increases eCommerce revenue by powering native transactions anywhere brands connect with their consumers.

Notes: This startup is pronounced 'commerce' — and the company is led by CEO Kyle Schei. It brings transaction-based images that companies can post directly into Facebook 'without ever leaving the social stream.' Basically, it is a shopping cart technology, which may sound like a a 90s-era innovation. But it looks cool. The service syncs with existing e-commerce infrastructure, and they 'capture transactions in new environments.' By doing so, Schei said they are expanding e-commerce around the Web, noting that they offer a 'tangible big data offering.' The company is working with Palo Alto Research Center to show how products sell throughout the Web, also helping match products with specific customers. He said the partnership with PARC is shaving a year off of development."


Expanding Real-Time Data Insight at PARC
1 June 2013 | Big Data
by Dina Citraro

"Today, PARC is focusing its efforts on making sense of the many new types of datasets that are being generated as a result of real-time collection. This data is often unstructured and does not easily fit into traditional analytics solutions, and PARC uses many techniques, including graph analytics, cloud
diagnostics, and contextual intelligence to be at the forefront of big data research."


Society's Next Big Challenge: Infinite Data
5 April 2013 | VentureBeat
by Christian Fritz

PARC's Christian Fritz contributed this article on infinite data.

"The common opportunistic nature of 'big data' implies that the question is more flexible than the data that can be used, which is fixed. If you reverse this — fix the question and accept flexibility in the data — then it now defines 'infinite data.'"


Nebula Builds a Cloud Computer for the Masses
2 April 2013 | Bloomberg Businessweek
by Ashlee Vance

"PARC has three Nebula Ones, which it uses for research projects such as an effort to improve parking in big cities. Researchers at PARC have been analyzing huge amounts of data to create models that show when workers, delivery vehicles, and shoppers tend to use certain parking spots. The idea is to create parking spots with modifiable, electronic signs that can turn, say, loading zones into regular parking spots over the course of a day."


Nebula launches its OpenStack “system”
2 April 2013 | GigaOM
by Barb Darrow

"PARC has beta tested the Nebula One system for months (running with ZT servers). The research facility is predisposed to OpenStack because it prefers open source technologies and it went with Nebula because it wanted to minimize time and energy spent on set up.

'We don’t want to do too much of the plumbing [work.] All that racking and stacking takes a lot of time. We want to push one button and deploy on demand,' said Surendra Reddy, CTO for cloud and big data futures at PARC."


Ex-NASA Tech Boss Crams Cloud Into Box
2 April 2013 | Wired
by Cade Metz

"According to Surendra Reddy — a chief technology officer at PARC who once ran the cloud services inside Yahoo — this sort of appliance can significantly reduce the number of people needed to setup and maintain such a service...

...the device connects to ordinary servers from the likes of Dell, HP, and IBM. 'With Nebula,' says PARC’s Roger Hoover, 'most of your infrastructure is still commodity hardware.' It’s a little different from the massive — and massively expensive — server appliances currently offered by the likes of Oracle and Cisco."


Cassidy: PARC still in the business of innovation 10 years after Xerox spinoff
12 July 2012 | San Jose Mercury News
by Mike Cassidy

"PARC, once known as Xerox PARC, was spun out as a subsidiary of Xerox in 2002. For the past decade it's been responsible for its own bottom line, and it's been expected to turn a profit. It was a change from the days that PARC served one master: Xerox. Now, Hoover says, less than half the lab's work is for Xerox; the rest involves projects for other companies and government agencies. …PARC's independence means that its 180 scientists and technologists can't simply come up with ideas that are world-shattering, mind-bending and brilliant. A good portion of them have to be things that PARC and companies working with PARC can sell -- and in the near-term. Profit vs. blue-sky research: It's one of the oldest balancing acts among the research lab crowd.

...All that said, Hoover is determined to make sure that PARC researchers keep reaching for the next big thing that nobody has thought of yet. Yes, the lab has identified core areas that guide its research, including health and wellness, big data, cleantech, printed electronics, networking and innovation services. But, Hoover says, as much as 25 percent of its research investments are spent on projects outside the core areas, allowing scientists to stumble onto unforeseen breakthroughs."


Data 2.0 Summit Explores the Big Data, Social Data, and Open Data Revolution
...speakers from over 80 companies discuss why cloud data is the next $100 billion dollar industry.
2 April 2012 | release
by Data 2.0 Summit

"Highlighting the Data 2.0 Summit are speakers including: Jim Fowler, Co-Founder of Jigsaw.com (now Data.com); Bram Cohen, founder of BitTorrent; Gil Elbaz, founder and CEO of Factual; as well as executives from PARC (a Xerox Company), 10gen, Hadoop, DataStax, Intuit, Dun & Bradstreet, RapLeaf, GNIP, Mashery, RadiumOne, Kaggle, Cloudera, MTV Networks, Experian, Bizo, BlueKai, and Walmart Labs."


Digitized Decision Making and the Hidden Second Economy
Techonomy [invited/ guest contributed]
10 November 2011 | Forbes
by Stephen Hoover

"There’s something big happening right now. I’m not referring to any of the popular technology memes per se—big data, social, cloud, mobile, augmented reality, context, post-PC devices, consumerization, 3-D printing, etc. I’m referring to something behind, and beyond, all of these technologies: the digitization of decision making. This increasing trend is creating a 'second economy' underneath and alongside the physical economy we know so well, and on a revolutionary scale…

[PARC visiting researcher and Santa Fe Institute external professor W. Brian] Arthur argues that this second economy, which author Nick Carr in turn dubs the age of 'deep automation,' may represent the biggest shift since the Industrial Revolution, and lead to increases in productivity output as well as decreases in physical jobs.

...Since joining PARC, a Xerox company approaching its 10-year anniversary as a business for open innovation with multiple clients, I have been focused on the following question: just what will happen to invention and innovation in this second economy? More specifically, what will be the role of R&D and innovation organizations in a new global innovation landscape?"