Back to the future of work: informing corporate renewal

Details

Event Ethnographic Praxis in Industry Conference 2012

Authors

Szymanski, Margaret H.
Dalal, Brinda
Technical Publications
October 16th 2012
This paper describes the results of a multi-year ethnographic study of how knowledge workers integrate new technology into their work practices. We studied mobile and remote workers who use smartphones, tablets, cloud computing, and social networking to support their work. Study findings describe the characteristics of mobile work, the coordination of multiple devices and sources of information, how new technology functioned as a social resource, and issues that arose when participants used personal mobile devices to support work. We will also discuss how we are working with corporate teams to renew our research projects, and the solutions and services the company offers, to support the changing nature of work.

Citation

Englert, J.; Szymanski, M. H.; Wall, P.; Sprague, M.; Dalal, B. Back to the future of work: informing corporate renewal. Proceedings of the Ethnographic Praxis in Industry Conference; 2012 October 14-17; Savannah, GA. NY: Wiley; 2012; 150-162.

Additional information

Focus Areas

Our work is centered around a series of Focus Areas that we believe are the future of science and technology.

FIND OUT MORE
Licensing & Commercialization Opportunities

We’re continually developing new technologies, many of which are available for¬†Commercialization.

FIND OUT MORE
News

PARC scientists and staffers are active members and contributors to the science and technology communities.

FIND OUT MORE