Cases of online learning communities in a large enterprise

Details

Event Social Mediating Technologies Workshop at CHI 2009; 2009 April 4; Boston, MA.

Authors

Convertino, Gregorio
Pirolli, Peter L.
Chi, Ed H.
Technical Publications
April 4th 2009
This position paper reports on our ongoing study of the deployment of nine online learning communities in a large enterprise, which we will call DocServices. The paper proposes a conceptual model, summarizes the profiles of the different communities and the intervention (programs and tools introduced), and then outlines the ongoing in-depth investigation of few significant cases of communities.

Citation

Convertino, G.; Pirolli, P. L.; Chi, E. H.; Vicario, T.; Stricker, T. M.; Vastola, G. S. Cases of online learning communities in a large enterprise. Social Mediating Technologies workshop at CHI 2009; 2009 April 4; Boston, MA.

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