Echoes from the past: how technology mediated reflection improves well-being

Details

Event ACM Conference on Human Factors in Computing Systems (CHI2013)

Authors

Isaacs, Ellen
Walendowski, Alan
Technical Publications
April 27th 2013
As people document more of their lives online, some recent systems are encouraging people to later revisit those recordings, a practice were calling technology-mediated reflection (TMR). Since we know that unmediated reflection benefits psychological well-being, we explored whether and how TMR affects well-being. We built Echo, a smartphone application for recording everyday experiences and reflecting on them later. We conducted three system deployments with 44 users who generated over 12,000 recordings and reflections. We found that TMR improves well-being as assessed by four psychological metrics. By analyzing the content of these entries we discovered two mechanisms that explain this improvement. We also report benefits of very long-term TMR.

Citation

Isaacs, E.; Konrad, A.; Walendowski, A.; Lennig, T.; Hollis, V.; Whittaker, S. Echoes from the past: how technology mediated reflection improves well-being. ACM Conference on Human Factors in Computing Systems (CHI2013); 2013 April 27 - May 2; Paris, France. NY: ACM; 2013; 1071-1080.

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