Sensemaking with tweeting: exploiting microblogging for knowledge workers

Details

Event CHI 2010 Microblogging Workshop

Authors

Suh, Bongwon
Lichan Hong
Convertino, Gregorio
Chi, Ed H.
Technical Publications
April 10th 2010
Just because the rules surrounding microblogging services are simple does not mean that tools support for them should be simple too. Microblogging generates volumes of interesting social content, but there is a lack of frameworks and tools that allow us to exploit such information and enhance knowledge workers sensemaking. Beyond adoption, we believe that new promising research directions on microblogging include designing and evaluating tools that extract and exploit social information. In this paper, we discuss a number of ways to exploit microblogging in support of two recurrent sensemaking tasks: (1) when a user is seeking information (information foraging and active exploration) and (2) when information is delivered to the user (awareness and passive monitoring).

Citation

Suh, B.; Hong, L.; Convertino, G.; Chi, E. H.; Bernstein, M. Sensemaking with tweeting: exploiting microblogging for knowledge workers. CHI 2010 Microblogging Workshop; 2010 April 11; Atlanta, GA.

Additional information

Focus Areas

Our work is centered around a series of Focus Areas that we believe are the future of science and technology.

FIND OUT MORE
Licensing & Commercialization Opportunities

We’re continually developing new technologies, many of which are available for¬†Commercialization.

FIND OUT MORE
News

PARC scientists and staffers are active members and contributors to the science and technology communities.

FIND OUT MORE