Business Objects to Acquire Text Analytics Leader Inxight Software
Combination of Inxight and Business Objects to Deliver First Full Spectrum Business Intelligence Platform
Inxight, May 22, 2007
Excerpts from the press release:
Business Objects, the world’s leading provider of business intelligence (BI) solutions, today announced it has entered into a definitive agreement to acquire Inxight Software, Inc. Based in Sunnyvale, Calif., Inxight is a leading provider of software solutions for unstructured information discovery, including text analytics, federated search, and data visualization.
“The addition of Inxight to the Business Objects portfolio will give our customers unsurpassed capabilities in the BI industry and once again raises the bar for true business intelligence,” said John Schwarz, CEO of Business Objects. “Our customers want to use the full spectrum of available data to make the best decisions possible and drive optimized organizational performance. Federated search, text analytics, and unstructured data access are a natural and inherent part of business intelligence, and represent an untapped source of knowledge which most organizations have yet to harvest. Whether it’s looking at fraud detection, regulatory compliance, the voice of the customer, or intelligence and counter-terrorism, text analytics can help predict important events before they happen and find opportunities before the competition.”
Inxight Software is a privately-held company, with more than 120 employees and 2006 revenues in excess of $25 million. Born out of Xerox PARC, Inxight is a recognized leader in providing innovative solutions for unstructured information discovery across 32 languages. Inxight customers include Air Products, AOL, Merrill Lynch, Morgan Stanley, Novartis, and Thomson, as well as multiple U.S. and foreign government agencies such as the Department of Defense, Defense Intelligence Agency, Department of Homeland Security, and Commonwealth Secretariat. The company has more than 300 software OEM agreements with companies including IBM, Microsoft, Oracle, SAP, and SAS. Inxight is already a member of the Business Objects Technology Partner Program.
...Inxight’s suite of products includes powerful search federation; summarization, categorization, and clustering; fact and entity extraction; taxonomy creation; and visualization. These products support the analysis and understanding of relationships, trends, timelines, and patterns in data that would otherwise go unnoticed.
For example, Inxight technology is being used in the analysis of customer interactions in call centers and online customer chat sessions, which are typically inaccessible by traditional BI systems. This analysis can uncover customer dissatisfaction and product and pricing issues earlier, resulting in faster, proactive product changes and customer communications. Inxight’s text analytics software is also being used to uncover risk areas in email, such as private or sensitive data leaving an organization in violation of internal or externally mandated policy.
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